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Support

How can we help?

We’re committed to timely delivery of world-class products and services, delighting our customers, and providing superior customer support.

Resources

Visit our Resources page for everything from how-to videos to product demonstrations, white papers, technical documentation and much more.

Kymeta Access App & Portal

Kymeta Access is available as an Android-native and iOS-native application or Web Portal, designed to interact directly with the user terminal hardware. It also contains a quick start guide, and provides logging, metrics, subscription information, and support tools.

Training (online or instructor-led)

Kymeta offers online and instructor-led courses to enable a successful user experience and develop subject matter expertise. Five online training seats are provided with each u8 terminal or antenna purchase.

Policies & warranties

Our products are backed by an included 12-month warranty with the option to extend for an additional 2 years. Learn about this and other policies, including downloadable warranty documentation.

Questions?

Contact our team to learn more

Kymeta products and services are available directly from us and through authorized reseller partners. Our sales team will help you understand your product and network configuration options, and answer any questions you have, then connect you with an authorized reseller partner to make your purchase.

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We offer Kymeta Insider, a general newsletter, as well as a dedicated newsletter for the Defense community.