All Support Topics
Kymeta Access App & Portal
Kymeta Access is a suite of tools for Kymeta customers. The Access app is your local companion, from unboxing through operations. The Kymeta Access Portal hosts documents, software, metrics, and additional support tools.
Get the Access App
App.kymeta.io is your easy button for using Kymeta terminals.
Control at your fingertips
With a simple scan of a QR code when you unbox your terminal, the Access app walks you through installation to getting online. See your online status at a glance. See the invisible beam jumps to life on your screen with augmented visualization. De-stress trouble shooting with intuitive information and graphics. Dive deeper with quick links that take you to portal information, support and deeper control menus.
Automatic reconfiguration
The Kymeta Access app transforms and configures itself for each terminal or terminal type you operate. You can save specific configurations for one terminal or have general configurations for types of terminals. When you switch terminals, the app automatically updates with different fields and details depending on if you’re using LEO, GEO, cellular or all three.
Advanced features
Level-up your app use by exploring its more advanced details and features. Most elements are tappable, with additional features and capabilities or quick links. Network provider details can be seen in the performance gauge, along with a heartbeat for network traffic. Polar plots can provide details on tracking activity and satellite movement. Performance graphs can play back recent activity. Sign-in to access your Kymeta portal information in the app.
Interactive demo
Experience the full power of the app before deployment. Test real-world scenarios using actual session data, record your own sessions, and share them with your team. Perfect for training, troubleshooting, and exploring advanced features.
See it in Action
Introducing Kymeta Access
Control through the Web Portal
Web Portal centralizes connectivity management, offering instant device control, subscription oversight, and support access. This streamlined platform enhances efficiency, simplifies troubleshooting, and ensures optimal network performance for Kymeta users.
Centralized fleet management
Effortlessly oversee multiple Kymeta devices from a single, intuitive dashboard. Access detailed information on each device and subscription, enabling quick decision-making and efficient resource allocation. This centralized control empowers you to optimize your network's performance, reduce management overhead, and ensure seamless operations across your entire Kymeta fleet.
Access essential resources
Gain instant access to a complete product document library and integrated support functions. This wealth of information at your fingertips accelerates troubleshooting, enhances self-service capabilities, and minimizes downtime. With expert knowledge readily available, you can confidently manage your Kymeta solutions, improve operational efficiency, and maximize the value of your investment.
Realt-time service management
Easily view, monitor, and modify corporate-authorized or agency-approved services through an intuitive web interface. This real-time management capability allows you to adapt quickly to changing needs, optimize connectivity costs, and ensure your team always has the right level of service. Stay agile and responsive while maintaining full control over your Kymeta connectivity subscriptions.
